CONTENTS

Research Papers

1. Digital Disruptions in Engineering and Manufacturing Industry

     Mr. Sanjay Ahire

2. Digitization of Pune Mahanagar Parivahan Mahamandal Ltd. (PMPML): DAMINI-A Real-time Bus Tracking App for the Commuters

     Dr. Meena Goyal

3. The Effect of Social Influence on Psychological Contract Breach Evaluation: How it is Related to Deviant Workplace Behaviour

    Dr. Natashaa Kaul and Prof. Pragna Kaul

4. Valuing Intellectual Capital: Need of the Era (An Exploratory Study of Valuation of Intellectual Capital in Service Sector Companies in India)

    Prof. Amol Charegaonkar and Dr. Shriram Nerlekar

5. Impact of Customer Satisfaction on Customer Loyalty and Switching Intentions: A Pilot Study on Telecom Sector in Pune City

    Mr. Rohan Dahivale

6. Consumerism and its Effect in the Contemporary Times

    Mr. Sumit Roy

7. Comparative Study of using Own Private Vehicle and using PMPML Bus for the Purpose of Local Commutation in the Areas of PMC and PCMC

    Resham Bhaskar Sandbhor and Dr. Vinita Nawalakha

8. GST - Paradigm Shift in Indirect Taxes

    Chakradhar Pingale and Dr. Vinita Navlakha

9. Gap Analysis in Service Quality through SERVQUAL Model: A Study in Private Bank, Pune City

    Dr. Shubhada Marathe

10. Telecom Industry in India: Evolution, Current Challenges & Future Road Map

    Prof. Anand Deo

Articles

11. Marketing for FDI in India

    Dr. Avinash Parulekar

AUTHOR INDEX

Guidelines for Authors (Research Papers)

Guidelines for Authors (Book Review)

Annexure I

Personal Details of the Authors

Publication Ethics and Malpractice Statement

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